Testimonials

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kathryn simpson profile picture
kathryn simpson
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Rachel was amazing. She took her time to review our insurance. Gave advice where we had gaps, regardless if we chose her agency or not. Would recommend 1000%
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Deborah Oman profile picture
Deborah Oman
4 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Feeling ignored by my independent agent, Willow Wood was suggested to me by a friend. I never realized how underinsured and ignored I was!!! Rachel Mars was amazing. She is prompt, courteous and very knowledgeable. She was patient and explained the policy with comparisons to my old and saved me a good amount of money also. I feel much more confident that I have the correct coverage for house and auto and know she and the rest of the team will be there if the need arises. Thanks so much Rachel !!!
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Jody Glynn profile picture
Jody Glynn
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Rachel Mars was great in explaining everything I need to know when looking for cheaper insurance for my house and cars. It was a successful adventure since I now am saving on both policies. Thanks Rachel!
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Kelly A profile picture
Kelly A
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Rachel and Kristen were very patient and helpful in answering my questions, drafting quotes, and ultimately finalizing the home and auto policies.
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Tim Becker profile picture
Tim Becker
24 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great team of friendly patient professionals who helped me move five policies with a minimum of fuss and ready answers for my questions.
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Andy Haering profile picture
Andy Haering
21 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Rachel and the Willow Wood Agency team did an outstanding job finding the best insurance for our needs, and they did so with the utmost professionalism while saving us money along the way! We couldn't be happier with Rachel and her team helping us navigate the intricacies of insurance. Thanks again to everyone at Willow Wood Insurance Agency for all your help. Andy H. 😊
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Andy and Gail Haering profile picture
Andy and Gail Haering
20 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Rachel helped us get the right coverage for a lower price than what we were paying. They were very detailed in all the considerations so we could make informed decisions. Top notch service. We highly recommend this agency.
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Linda Manick profile picture
Linda Manick
11 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Kirsten and Rachel are very nice and explained every detail
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Edel Henningsen profile picture
Edel Henningsen
24 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The women of Willow Wood are exceptionally caring and professional individuals. They were thorough and careful about going over all the ins and outs of finding the very best insurance for our family needs. Check them out today! Best choice!
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Sarah Brynteson
2 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Kristen was AMAZING to work with as we moved from one insurance broker to her. Not only was her communication prompt and helpful she took the time to talk with me on the phone when I was unclear about something. She made things easy to understand which is not always easy to do with insurance! I would HIGHLY recommend her and her company for all your insurance needs.

          Willow Wood was highly recommended by a friend who knew I needed another option. I was in a time-sensitive situation where my previous insurance broker wasn’t able to get a confirmation back from the insurance company in time to add the new coverage. Since I had been very happy with my previous insurance broker, I was hesitant to go somewhere else. However, Willow Wood was very quick and kind in responding. They went above and beyond to make sure I received the coverage I needed.

-Teresa T.

 

          Dealing with Lisa and Kristen was completely easy – their focus on the customer is apparent in every interaction you have with them! They both saved us money AND got us on a better insurance plan – making us lifelong customers. Kristen even took the time to go through my existing plan to do a comparison against what she was seeing so I understood the differences, trade-offs and benefits. Their focus was on getting me the very best insurance for my situation and for that, I am truly grateful.

-Sarah Q.

 

          The agents at Willow Wood Insurance are great! They quoted my policies with several different companies, making sure to find the best fit for me and were even able to save me some money.!

-Janine K.

 

          Kristen is an amazing insurance agent!! Her expertise and attention to detail along with her caring demeanor and customer focus, will put a client at ease and assure them that they are getting the best service. I would highly recommend Kristin at Willow Wood Insurance!

–Catherine G.

 

          Great rates and easy to work with!

–Stacy S.

 

          Very professional and helpful with initiating both rental and auto policies after a move.

–Beth F.

 

          They are always willing to review multiple insurances to get us the best deal when we ask!

–Jesseah S.

          Willow Wood Insurance is wonderful! They really go out of their way for their clients! I highly recommend!

–Teresa K.